Frequently Asked Questions

Gift subscriptions will be shipped directly to the lucky recipient. Don’t worry – we won’t let them know it’s coming (we’d hate to ruin the surprise!)

To renew a gift subscription online please visit https://www.mymagazine.co.uk/, and log in with your Customer Number, surname or post code and click the Renew tab. The Customer Number is quoted in your welcome correspondence or alternatively you can click here. Alternatively, please call +44 (0) 330 333 1113 to renew.

Please follow the instructions below to gain access to the digital part of the subscription.

• Make a note of your Order Number.
• Install the magazine app from the App Store or Google Play.
• FOR IOS: Open the app and tap the cog or menu bar in the top corner. Select 'Account', then select 'Existing Subscriptions' and enter your Order Number.
• FOR ANDROID: Open the app and sign in by tapping the person icon in the top corner, then tap on 'Existing Subscriptions' and enter your Order Number in the account ID box.
• Now you can download the current issue and start reading.

If the promotion you have seen is still valid but not showing on screen, you can try to change the offer by clicking here.  You will need to enter a specific code you've been sent, which are typically 4 or 5 characters long.

All items purchased include the cost of delivery within the price. As the cost of postage can vary quite significantly between different regions and mailing locations, this is reflected in the price.

Magazinesdirect.com is owned and run by Future Publishing Limited who publish all the magazines on the site. As such, we can guarantee our prices are lower than you will find elsewhere.

Please contact us via telephone if you would like to cancel your subscription. Our customer support line is: + 44 (0) 330 818 1668 (open Monday-Friday, 9.00am – 5.00pm UK time). Your subscription will continue until the end of your current paid term. If you prefer to cancel immediately, simply contact us and we will arrange for a refund of all unmailed copies in accordance with our money back guarantee.

Yes, just make sure you select the relevant country above. All prices include packaging and delivery charges.

Yes, all products can be delivered to the address of your choosing. The only requirement is that the delivery country must match the country selected when you add something to your basket. You can choose the specific delivery address as part of the checkout process.